Privacy Policy – ​​Indianwave

1. Introduction

This privacy policy describes how Indianwave collects, uses and protects the personal data of its customers and users when they browse the website https://indianwave.fr .

By using this site, you agree to this privacy policy.

2. Data Controller

Indianwave

23 Chemin de l'Abreuvoir

78860 Saint-Nom-la-Bretèche, France

SIRET: 890 438 294 00013

Data controller: Sonali KHOSLA

📩 contact@indianwave.fr

3. Data collected

When you visit the site or place an order, we may collect the following information:

  • Identification data : name, surname, postal address, email address, telephone number.
  • Transaction data : order details, payment method (via Shopify Payments or PayPal).
  • Browsing data : IP address, device type, pages visited, duration of visit.
  • Data from forms : messages sent via the contact form.

This information is collected solely for order management, customer service, and site security purposes.

4. Purposes of the processing

The data collected is used for:

  • Process and ship orders;
  • Managing customer relations and after-sales service;
  • Issuing invoices and accounting documents;
  • Manage payments and prevent fraud;
  • Personalize the user experience on the site;
  • Send commercial information (if explicit consent is given).

No data is sold or shared with third parties for commercial purposes.

5. Accommodation and service providers

The website indianwave.fr is hosted by Shopify Inc. , whose registered office is located at:

126 York St., Ottawa, ON K1N 5T5, Canada.

Shopify stores data on secure servers and is GDPR compliant.

Online payments are also processed securely via Shopify Payments , PayPal or Stripe depending on the chosen method.

6. Legal basis for processing

The data processing performed by Indian Wave is based on:

  • the execution of a sales contract (customer order),
  • consent (newsletter subscription, cookies),
  • compliance with legal obligations (invoicing, accounting),
  • and legitimate interest (fraud prevention, site improvement).

7. Shelf life

Personal data is stored:

  • during the term of the business relationship ,
  • then archived for 5 years for legal and accounting purposes.

    Browsing data is kept for a maximum of 13 months (cookies and statistics).

8. User Rights

In accordance with the GDPR, you have the following rights:

  • Right of access to your data,
  • Right of rectification,
  • Right to erasure (“right to be forgotten”),
  • Right to restriction of processing,
  • Right to data portability,
  • Right to object.

You can exercise your rights at any time by writing to:

📩 contact@indianwave.fr

Indian Wave is committed to responding to all requests within a maximum of 30 days .

9. Cookies

The site uses cookies to improve user experience, measure audience and facilitate navigation.

On your first visit, a banner informs you about the use of cookies and allows you to accept or refuse them .

You can change your preferences at any time via your browser settings.

10. Data Security

Indian Wave and its service providers (Shopify, PayPal, etc.) implement all necessary technical and organizational measures to protect your personal data against loss, theft or unauthorized access.

All online transactions are secured by SSL encryption (HTTPS) .

11. Data transfers outside the EU

Shopify hosts some data in Canada and the United States .

These transfers are governed by standard contractual clauses compliant with the GDPR, guaranteeing a level of protection equivalent to that of the European Union.

12. Policy Amendment

Indian Wave reserves the right to modify this privacy policy at any time.

The version in effect is the one published on the website on the date of consultation.

13. Contact

For any questions relating to confidentiality or the protection of your data, you can contact us at:

📩 contact@indianwave.fr